Robot Cowboy Games
Support
This is the support page for Blanket Fort and for the studio. For store listings, this URL is the support address to point at.
How do I contact you?
Email support@robotcowboygames.com. Tell us the platform (iOS or Android), roughly what you were doing, and any error message you saw. We read this inbox ourselves.
I paid for something and it didn't show up. How do I restore purchases?
Purchases go through the App Store or Google Play, not through a Robot Cowboy Games checkout. On the same store account you used to buy the item, open Blanket Fort and use the restore option in the shop (or the store's own purchase history / restore flow). If that doesn't work, write to us with the approximate time of the purchase and we'll help as far as we can. We never see your card number.
Does the game save to the cloud?
Yes, if you are signed in. On iPhone the game can use Apple Game Center to sign you in, and it backs up progress to iCloud. On Android it can use Google Play Games Saved Games. There is no separate Robot Cowboy Games account. If you are not signed in, progress stays on the device (unless your phone's own backup copies it).
How do I sign in or sign out?
Use your existing Game Center or Google Play Games sign-in. You can sign out, or turn off iCloud for the app, from your device settings. Play Games data can also be removed from your Google account settings. The privacy policy explains this in more detail.
Are there ads? Can I remove them?
The game may show optional rewarded ads — you choose to watch one for a small in-game help, and you don't need an ad to finish a level. A paid Remove Ads option is planned; the shop will describe exactly which placements it turns off. Ads are served by Google AdMob. In some regions you will be asked for consent first.
What devices does Blanket Fort need?
iOS 17 or later on iPhone, and Android on current Play-supported versions. We designed it for phones first. If something is broken on a particular device, tell us the model and we'll look.
Do I have to create an account?
No. We don't run a Robot Cowboy Games login. Platform sign-in (Game Center or Play Games) is optional and is only used to back up and restore your progress.
Is this a game for children?
Blanket Fort is a family-friendly puzzle aimed at casual adults, and it is lovely to play with a family. It is not directed at children under 13. Please read the privacy policy for how advertising and data are handled.
Write to us
Prefer to jump straight in? support@robotcowboygames.com